Your first steps
You do not need to prepare a perfect explanation
Beginning counseling can feel like a big decision, especially when you are already carrying a lot. It starts with one simple question: does this feel like the right kind of support for you?
1. Reach out
Contact us. Share only your name, phone number, and a safe time to call. Do not describe what you want help with. We will call you back.
2. Have a brief fit conversation
You can ask about the counseling approach, current fees, scheduling, location, and next steps. During the callback, we may ask in general terms what you want help with so we can consider fit. The call is not an emergency or crisis service, and it does not guarantee an appointment.
3. Review the details
If the fit seems right and an opening is available, we will explain the appointment, financial policies, consent, privacy information, and any forms you need to complete. Ask about anything that is unclear.
4. Come to the first appointment
The first session is a chance to begin describing what has been happening, what matters to you, and what you hope may be different. You can move at a reasonable pace. There is room to talk honestly, and we can also begin looking for patterns and practical next steps. You may continue evaluating whether the working relationship feels useful.
Planning an in-person visit
Services at the Jackson office are by appointment only. No drop-ins. Use the location page for the address and directions, and follow the arrival instructions provided with your confirmed appointment.